Connect with Larch Vaultmere App Support
Need assistance? This hub guides you through reaching our team. To submit an inquiry, begin the Sign Up journey and provide your details so we can route it swiftly and accurately.
Submit your request through the Sign Up flow in a structured format to ensure it lands with the right team and workspace context.
Inbound messages are directed by the chosen category and the details entered during signup.
For privacy, avoid sharing sensitive personal data in free-form notes. Keep your message concise and factual.
How to contact us
Direct contact channels aren’t published here. To inquire, proceed through the Sign Up flow and complete the registration steps. Your information helps route your message to the right team.
Open the Sign Up flow
Navigate to signup.html to begin the enrollment journey.
Enter precise details
Provide your name and contact information so we can respond and attach the request to your workspace.
Submit to send your inquiry
Finish the signup process. Your message will be queued for review during the hours listed below.
Response timelines and hours
Turnaround can vary with volume and inquiry type. The sections below outline typical response windows for messages submitted through the Sign Up flow.
Typically 1–2 business days for most general questions.
Monday through Friday, during standard business hours (local time may vary).
Messages may be addressed on the next business day.
If more detail is needed, you may be asked to provide clarification via the same channel.
Submit your message through Sign Up
Send your inquiry via the Sign Up flow so it’s routed to the correct team.
